
Vallerga's Markets
Background:
Vallerga's Markets is a
high-end chain of three supermarkets and a liquor store that were
founded fifty years ago in Napa. The company specializes in top
quality products and exceptional service.
Situation:
With such major players
as Safeway, Lucky, Raley's, Nob Hill and Albertson's all in the
market, Vallerga's needed to fight back against the massive TV and
newspaper advertising of the big boys—and had to do it at a cost
effective price. They asked Balzac to become the stores’ marketing
department, and manage everything from budgets to bulletin boards.
Action:
BALZAC’s design
department successfully positioned Vallerga's as a step above the
rest of the crowd. With clever advertising in the newspapers, a
focus on local products and produce that the larger chains couldn’t
match, and store events that tie in to every local organization or
interest, BALZAC developed a major campaign without once matching
the advertising dollars of the competitors.
Results:
The stores are
flourishing, despite a massive new Raley’s that has targeted them
for attack. Customers have become even more loyal, and sales volumes
are on the rise. And the liquor store has been redesigned to attract
high-end wine buyers, with spectacular results.

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